Airport 101 - Rotational Program Intern

Airport 101 – Rotational Program (INTERN)

JOB OVERVIEW

The Airport 101 Summer Internship Program is a dynamic and immersive 8-week rotational internship designed for upper-level college students interested in careers in aviation, public service, or transportation management. Through weekly department rotations, interns will explore the operational, environmental, customer service, and commercial aspects of a modern airport.

Participants will gain hands-on experience and mentorship in a variety of key airport departments, including Airport Operations, Marketing, Environmental Programs, Customer Experience, Concessions, and General Aviation. The program combines experiential learning, team collaboration, professional development workshops, and a culminating project presentation.

Duties and Responsibilities: 

As an intern in the Airport 101 Program, you will:

• Rotate weekly through critical airport departments to gain firsthand exposure to daily operations, management strategies, and public service functions
• Support departmental projects and assist staff with data collection, customer experience initiatives, operational assessments, and administrative tasks
• Attend guided facility tours and participate in scheduled workshops on airport operations, regulatory compliance, crisis communication, and professional skills
• Collaborate with a designated mentor for weekly check-ins, feedback, and career guidance
• Maintain a weekly reflection journal summarizing observations and learning outcomes
• Develop and deliver a final presentation highlighting your internship experience, cross-department insights, and project contributions
• Demonstrate a high level of professionalism, punctuality, teamwork, and adherence to airport safety and security protocols

MINIMUM QUALIFICATIONS:

To be considered for this internship, applicants must:

• Be currently enrolled as a college junior or senior pursuing a degree in a relevant field, including:
  • Aviation Management
  • Business Administration
  • Marketing & Communications
  • Environmental Science or Sustainability
  • Hospitality Management
  • Civil or Airport Engineering
  • Public Affairs
  • Economics
  • Tourism and Travel Management

• Safety & Emergency Management
• Exhibit a genuine interest in aviation, public service, airport operations, or sustainability
• Possess strong written and verbal communication skills
• Be able to commit to the full 8-week program schedule
• Successfully pass all required background checks and obtain airport security clearance

SPECIAL KNOWLEDGE, SKILLS, and ABILITIES:

• Strong written and verbal communication skills are essential for drafting reports, maintaining clear reflective journals, and delivering final presentations
• Interpersonal skills for effective collaboration with various airport departments and mentors
• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) is often expected, given the need for data analysis, report generation, and presentation preparation
• Ability to navigate a fast-paced, rotational environment by managing multiple tasks, meeting deadlines, and prioritizing responsibilities effectively
• Demonstrated ability to quickly learn and adjust to new roles and tasks

LICENSES/ CERTIFICATIONS REQUIRED:

• Driver’s License

SUPERVISORY RESPONSIBILITIES: (Indicate number supervised)

• None

LATITUDE AND/OR INDEPENDENT JUDGEMENT: (Include examples of situations where this position might exercise independence and make decisions)

• Works independently under moderate supervision, exercising judgment and discretion

This job description is intended to convey information essential to understanding the scope of the Concessions Contract Analyst Intern role. It is not intended to be an exhaustive list of qualifications, responsibilities, or duties associated with the position.