The company culture was fantastic! The flight benefits were also nice.
What I wish was different
The intern program is not designed to lead to full time employment.
Advice
Network with everyone and use your intern card!
4
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customer service agent
February 2021 • SeaTac, WA
What I liked
I liked how fast-paced the environment and how it continuously fosters diversity.
What I wish was different
I wish I had the chance to pick my own set schedule, but you had to bid instead, and it was not a guarantee.
Advice
Practice empathy towards others. Most of the time you will deal with frustrated customers with canceled flights but learn to have patience and hear them out. It goes a long way!
